Have Questions? Check out our list of the most frequently asked questions.
It’s 8 payments of $40, processed each week automatically or paid all upfront. After 8 payments, you have access to the program at no additional cost for life. Married couples starting at the same time are a buy one get one deal. It’s 8 payments of $40 for both of you.
You can pay your 8 payments weekly or all upfront.
Yes and no. PayPal is our credit card processor. You can use any credit card when paying. If you plan to pay weekly, you will need a PayPal account to set up the automatic weekly payments. If you choose to make a one-time upfront payment, you will be given the option to checkout as a guest inside PayPal and don’t have to set up a PayPal account.
Nope. The BOGO is just for spouses. They would have to sign up on their own.
We will post sign-up instructions on our E2M Personal Training Facebook page (https://www.facebook.com/E2Mfitness) the day sign-ups open. Make sure you follow all the steps so we can process your sign-up in a timely manner.
It can take 24 hours to process your registration and get you added to the private E2M Personal Training Motivation Group Facebook Page (https://www.facebook.com/groups/196228814444545/) where all program-related information is shared.
If after 24 hours, you haven’t been added to the group, first make sure you have requested to join the private Motivational group (link above). If you have, cancel your request to join the group, re-request, and answer all the member questions. Sometimes your request doesn’t show up on our end initially to add you to the group.
Next check to see if your payment is still pending in your account on our website. (Login information is in the first welcome email from us.) If your payment is still pending, it means your payment hasn’t gone through. Double-check your payment information. If it’s correct, cancel your order and submit a new order. Again, double-check your payment info.
After 36 hours, if you haven’t been added, you’ve requested to join the group, and your payment has been processed (you’ve received a receipt from PayPal), please message us through the public E2M Personal Training Facebook page (https://www.facebook.com/E2Mfitness) messenger inbox using the blue send message button at the top of the page, not through email.
About every 8-9 weeks.
Unfortunately, once sign-ups are closed, you have to wait until the start of the next 8-week round. Make sure you set a reminder for the dates of our next sign-up.
Not at this time.
Yes. Our private E2M Training Motivation Facebook group (https://www.facebook.com/groups/196228814444545/) is how we communicate everything for the program. We have clients that create an account just for access to the program.
As long as one of you has a Facebook page, the other can follow along with you on yours.
We cannot work with anyone under 17 years.
Nope. We are a virtual group program.
You’ll need a set of dumbbells (3-20 lbs depending on your fitness level), and we recommend a sauna suit and a waist trimmer belt.
You can, but we recommend a set of dumbbells.
They change weekly and challenge beginners to those who already work out. Workouts are 35-60 minutes in length. They can be done at home or in a gym. We record the workouts live in our Facebook group, and then they are accessible at any point after that at your convenience. The workouts can be done with a set of dumbbells.
They range from 35-60 minutes in length.
6 days each week.
We can help provide you with modifications as you need them as long as you’re cleared by your doctor to exercise.
We provide low-impact options with each workout and can help modify as needed as long as you have been cleared to exercise by your doctor.
We have numerous clients that just follow the meal plan and see great results until they can do the workout.
Yep! We have numerous clients who started at the same fitness level that has found great success with our program
Unfortunately, we don’t offer samples of the plan. The meal plan changes weekly and consists of all whole food options. We are a supplement-free program. We will give you a list of options you can choose from to create each meal. We encourage prepping and keeping things simple.
Yes! We have a postpartum group to address the specific needs of nursing mommas.
We have numerous clients that have diabetes and find success with the program. We encourage our clients with type 1 or 2 diabetes to always prioritize their blood sugar levels. Once you’re in the program, you can reach out for more specific guidance.
We can accommodate most dietary restrictions. We provide you each week with a list of recommended best foods to eat for the best and fastest results
We can’t guarantee anything, but we have clients with many different thyroid issues that find our program works for them.
We can’t guarantee anything, but we have clients with PCOS that find our program works for them.
Nope. We aren’t.
Not true. We carb cycle. Some weeks have more carbs than others.
Some alcohol is allowed during the 8 weeks.
Our program is built for weight loss. Even with toning, there is some weight loss. If you’re not looking to lose any weight at all, our program may not be for you.
Everyone receives the same plan because it has proven to be effective for all different body types and for many different goals. We can offer modifications as needed for medical and physical limitations.
It can! We have numerous clients that work many different hours, shifts, and schedules. You fit it into your schedule.
Yep! We have numerous clients that do it while traveling for work and on vacation.
Unfortunately, no. But we do have a postpartum program for once you are cleared to exercise by your doctor afterward.
You can cancel at any time. To do so, you must notify us in writing by messaging us to the E2M Personal Training Facebook page (https://www.facebook.com/E2Mfitness) messenger inbox. You can do so by using the blue send message button at the top of our Facebook page. Upon notifying us, you will be removed from the private group.
Sign in to your account with us on your website. Choose ‘My Subscription’ on the left-hand side of your screen. You will see a red button in the middle of the page that says “Change Payment’. Click on ‘Change Payment.’ Next click on ‘Change payment method’ at the bottom of the page. This will take you to your PayPal account where you can log in and change your credit card information or update your information.
It’s important to make sure your weekly payments are going through. If you are set up for weekly automatic payments, sometimes PayPal cannot process your payment for one reason or another. If this happens, we will attempt to have PayPal try to process your payment again. If PayPal cannot process your payment, you will be removed from the group until your payment is able to be processed. Send us a message to the E2M Personal Training Facebook page messenger inbox (https://www.facebook.com/E2Mfitness) with your account name and email.
Sometimes a Facebook glitch will knock you out, but it could also be one of your payments may not have processed. Log in to your account on our website to make check that your payments have processed. Send us a message to the E2M Personal Training Facebook page messenger inbox (https://www.facebook.com/E2Mfitness) with your account name and email.
Send us a message to the E2M Personal Training Facebook page messenger inbox (https://www.facebook.com/E2Mfitness) with your account name and email.
Financially related questions are addressed Monday through Friday during business hours. Sometimes they may be addressed more quickly.